Email Management CRM

A single-tenant, high-performance email outreach and transactional communication workspace. Designed to handle bidirectional threads, visual email template compilation, and live tracking of outbound communications.

Implemented a dual-state template builder. The engine stores templates in a JSON state array for visual re-hydration inside the custom editor, and compiles it into an inline-styled, production-grade HTML string optimized to bypass email client spam filters.

Developed an asynchronous lifecycle tracking system. Using SVIX signatures for request verification, the backend exposes endpoints that handle Resend webhooks for email deliveries, bounces, opens, and clicks, syncing status updates directly back to PostgreSQL.

Established MX-routed inbound email processing. When prospects reply, Resend triggers webhooks that stream email body data and parse binary attachment payloads (PDFs, images), piping files into Supabase Object Storage before logging the inbound record.